We will be seeking advice on the credit aspect for members.
Transport for London (TfL) carried out an extensive consultation with the public and the taxi trade at the end of 2015, where 86 per cent of respondents responded positively to card acceptance in taxis; this measure was approved by the TfL Board. After a great deal of engagement over the past year with the taxi trade and the card payment industry, the taxi card payment mandate was introduced on 31 October this year.
Under the London Cab Order 2016 and the Conditions of Fitness, all licenced London taxis must be equipped to accept card payments and all licenced drivers must take card payments if that is the preferred method of payment by the passenger.
Since 31 October this year, drivers must demonstrate that they have the ability to accept card and contactless payments using an approved card payment device, and provide printed receipts for those payments upon request. This could be a handheld device, mobile solution or device fitted in the passenger compartment of the taxi. The taxi must be displaying TfL’s card and contactless payment signage stickers in the correct position and the driver must provide written evidence from a card payment system provider that the taxi is booked in to have a device (or cradle for a handheld device) fitted in the passenger compartment of the taxi.
From the 1 January 2017, all taxis must have an approved card payment device fitted within the passenger compartment.
In respect of your comments regarding taxi drivers accepting credit, taxi drivers will have a contract with a card payment system provider which will enable the taxi drivers, acting as merchants, to process passenger card transactions in the payment of taxi fares. The card holders, i.e. the passengers, are provided credit by their banks/credit card issuers. Taxi drivers are not providing credit in this process, they are simply processing passenger credit/debit card transactions. The driver will be reimbursed by their card system provider under the terms of their particular contract with that provider.
Card payments in taxis will make travelling by taxi and paying the metered fare, a much easier, more attractive, and convenient option for passengers, providing more income for taxi drivers.
Finally, I would like to clarify, for the avoidance of doubt, that taxis and taxi drivers licensed by TfL and working at Heathrow are subject to the same regulations as all other taxis operating in London.
Silka Kennedy-Todd | Head of Taxi and Private Hire Stakeholder Relations
Phone: 020 | Internal extension:87206 | Mobile: | E-mail: email@example.com
From: firstname.lastname@example.org [mailto:email@example.com]
Sent: 02 November 2016 12:49
To: Chapman Helen (TPH); Nandha Anand (ST); Kennedy-Todd Silka; Blake Peter
Cc: firstname.lastname@example.org; wolfendale4et.com; Gary.Pearce@gmb.org.uk;
Subject: Drivers turned away by compliance officers at London Heathrow at ranks
I am disturbed to learn from members that there are drivers being turned away by compliance officers based on flawed information at London Heathrow feeder park and ranks.
TfL can legally force taxi drivers to take credit, they can force driver to have the machines fitted, by changing the taxis conditions of fitness, but barring drivers from working on what is essentially private land possibly through no fault of their own, by overzealous TfL staff, is fundamentally wrong.
Please advise what piece of primary legislation allows compliance officers to bully taxi drivers into taking credit.
As far as I understand The 1934 Cab Order, does not supersede primary legislation.
What gives TFL the right to force drivers to stop work, due to someone else’s bad administration, negligence or bad stock management.
An urgent solution is sought to this debacle.
Branch Secretary Professional Drivers G56
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please delete it and remove it from any server or system. This message contains confidential information and is intended only for the individual or individuals named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. Nothing in this email constitutes an order unless a purchase order number is enclosed. The comments herein may only be the personal opinion of the writer on occasion and may not constitute GMB Union Policy at such times. Unless stated otherwise all emails are sent on a without prejudice basis. GMB Professional Drivers Branch G56 Thorne House, 152 Brent St, London NW4 2DP 020 8202 8272
Posted: 25th November 2016