Legal
Our employment law service provides complete advice and representation to GMB members at no cost.
Our accident and injury service is also free of charge*
The UNIONLINE Motor Legal Service is available to GMB members and their families free of charge.
With UNIONLINE’s new free Motor Legal Service, you as a GMB member, may no longer need to purchase additional motor legal cover from your insurer.
If you are involved in a non fault accident, your UNIONLINE Motor Legal Service provides a replacement vehicle.
The service is available 24/7, 365 days per year. The main claims handling times are available from 8am to 7pm Monday - Friday.

UNIONLINE - Put 0300 333 0303 in your phone now
You can call us about any employment law or personal injury law problem and we will provide legal advice if you are a GMB member. Our employment law service provides complete advice and representation to GMB members at no cost – if you are worried about anything at work, then call us.

Our accident and injury service is also free of charge* to GMB members and their families. Don’t call a number you have seen on the TV or in an advert, call UNIONLINE. UNIONLINE can offer something no other service can give you – 100 per cent of your damages with no deductions for GMB members and their families.

No other service can offer you that: THEY WILL ALWAYS MAKE A DEDUCTION. UNIONLINE never will. All of your compensation goes to you as a GMB member. Worried about debt, or a bad landlord? Call UNIONLINE. Whatever problems you have we will try and help you, providing quality local legal advice. So put 0300 333 0303 in your phone and remember, GMB is your union and this is your union law firm. It is not out to make a fast buck, its job is to provide the best legal service in the country to GMB members.
Motor Legal Service Free for GMB Members
A New UNIONLINE service
UNIONLINE’s new free Motor Legal Service is designed to save you money, as a GMB member, whilst providing expert support ensuring you get the best service and outcome if you need to make a motor Service claim following an accident or damage to your vehicle.
The UNIONLINE Motor Legal Service is available to GMB members and their families free of charge.
To make the most of the UNIONLINE Motor Legal Service, you need to call UNIONLINE on 0300 333 0303 and press option 5 BEFORE you call your vehicle motor insurer.

The Service and Benefits to Members
The benefits of UNIONLINE's Motor Legal Service, for GMB members and their families are:
- Full accident management regardless of fault.
- You will receive 100% of any compensation recovered for the member.
- Access to telephone advice on a wide range of motoring issues.
- Dedicated personal customer manager who will deal with your claim.
- Unlimited number of claims.
- An option for a replacement vehicle whilst yours is off the road following a non-fault accident.
- Management of repairs to your vehicle
Non-fault accident
If you are involved in a non-fault accident, your UNIONLINE Motor Legal Service would provide you with a replacement vehicle, organise and handle the repairs, as well as dealing with the recovery of all losses and handling any personal injury claim (provided that your claim possesses reasonable prospects of success at all times).
Fault accident, fire & theft
If you wish to use the service instead of buying your own service, then there may be instances where a higher excess would be payable compared to if they went with their own insurers’ choice of repairer. This will be detailed in your motor policy documentation.
With UNIONLINE’s new free Motor Legal Service, you as a GMB member, may no longer need to purchase additional motor legal cover from your insurer (sometimes referred to as Motor Legal Expenses Insurance by your insurer).
Whilst generally Motor Legal Expense Insurance from your insurer only covers legal costs relating to non-fault accidents and excludes any claims against the customer’s own insurer, UNIONLINE can help, regardless of the circumstances of the claim – be it theft, fault, non-fault etc…

The service is available 24/7, 365 days per year. The main claims handling times are available from 8am to 7pm Monday - Friday.
Outside of these hours, an emergency service operates which can assist you with vehicle recovery in the event of an accident, so you will not be left stranded. Please note vehicle recovery arranged under the scheme will be chargeable to the member but should be recoverable from a comprehensive insurance policy or the person responsible for the accident.
The UNIONLINE Motor Claims Service is operated on behalf of Unionline by Lexelle Ltd – a specialist insurance and accident claims management business authorised and regulated the Financial Conduct Authority (312782) and the Ministry of Justice (CRM3909).
*Subject to rule.