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Minimum Training Standards for Private Hire In London

We requested the following in our response to TFL TPH consultation.

Vehicles should have a fire extinguisher and first aid kit as well as a high visibility vests suitable for all occupants up to the licensed level.

Customer Service provision.

Health and Safety and First Aid

Knowledge of Roadways and Routes including National Destinations
Legal requirements for drivers

Basic Business Skills for those who are self Employed including Tax Matters.

Understanding those with Disability and How to Assist them best.

How to attend to Venerable individuals and their needs including how to protect them This should include LGBT Awareness.

Attention to driver deportment and Hygiene including Attire.

We hope this will be adopted.

Some organisations have questioned this we ask why.

Posted: 9th April 2016

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